At Rafilis, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our products and services.
2. Information We Collect
2.1 Information You Provide
Account information (email address, password)
Profile information (name, preferences)
Payment information (processed by our payment processor)
Messages you send through contact forms
2.2 Automatically Collected Information
Device information (device type, operating system)
App usage data
Crash reports and performance data
2.3 For VPN Service (LES VPN)
We are committed to privacy. For LES VPN:
We do NOT log your browsing history
We do NOT store connection timestamps
We do NOT record your IP addresses
We do NOT monitor your traffic
3. How We Use Your Information
We use your information to:
Provide and maintain our services
Process your subscriptions and payments
Provide technical support
Notify you about service updates
Improve our products
4. Data Sharing
We do not sell your personal data. We may share your information only:
With our payment providers for payment processing
With valid court orders for legal requirements
With third parties with your explicit consent
5. Data Security
We implement industry-standard security measures to protect your data:
TLS encryption for data in transit
AES-256 encryption for data at rest
Regular security audits
Access controls and monitoring
6. Your Rights
You have the right to:
Access your data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications
7. Cookies
We use cookies on our website to remember your language preferences and session information. You can disable cookies through your browser settings.
8. Children's Privacy
Our services are not designed for children under 13. We do not knowingly collect personal information from users under 13 years of age.
9. International Data Transfers
Your data may be processed on servers in different countries. We ensure all transfers are protected by appropriate security measures.
10. Data Retention
We retain your data only as long as necessary. When you delete your account, your personal data will be deleted within 30 days, except where required by law.
11. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes through email or in-app notification.
12. Contact Us
For privacy-related questions or concerns, please contact us: